Privacy Policy

We always pay attention to global privacy protection trends and ensure full compliance with various privacy regulations . At thordata , your personal data will be processed fairly and lawfully. This Privacy Policy details the purpose and specific terms of our processing of your personal data, aiming to provide you with transparent and clear information.
By using this website www.thordata.com (the "System"), you agree to the Privacy Policy, which may be updated without prior notice , and your continued use of the Services after any such changes will be deemed to be your agreement Revised Privacy Policy . If you have any questions about this policy, or you have any requestsregarding the processing of your personal data, you can contact us at support@thordata.com .

Data collection and processing

1.When you register and use self-service features, we collect the following types of data from you ("User Data"):

1.1 Personal information. When you use our self-service features, we may collect and process the following personal information: name, email address, contact information such as your phone number, device information, address, company name, industry, credit card information (credit card number last four digits), your account credentials (username, encrypted password), usage data (e.g. access logs, activity history, preferences).
In the case of self-service functions, the processing of personal data is necessary for the provision of the requested service and the performance of the contractual obligations between you and thordata , on your behalf with our payment service provider in connection with a specific transaction (for example, subscription payment or Unscheduled top-up) initiates a payment or series of payments.
1.2 Social media information . Based on our legitimate interests in market visibility, we may use social media features to make it easier for you to share information. Please note that these social media widgets may collect some information, such as IP address, even if you are not a member of that specific social media platform. In addition, when you register or log in to the service through your social network account (such as Facebook, Google+), we will have access to the basic information of your social network account, such as your account name, home address, email address, date of birth, Avatar, friend list, personal description, and any other information you publicly provide on the account or agree to share with us.
1.3 Children's Information. We do not knowingly collect personal information from children under the age of 13, or any other age that requires the consent or authorization of the holder of parental responsibility for data processing. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we discover that we have collected a child's personal data without the necessary parental consent, we will take steps to delete that information from our servers.
1.4 We may also collect publicly available personal data from a variety of online sources. In most cases, this information will include basic contact information such as name, email, and title (“Public Data”)

2.Data processing when you contact us

You can contact us by sending an email to our professional email, sending us a request via live chat platform or social media.
Your data will be processed based on the legal basis of your consent, which consent is given to us by proactive motion (contacting us is considered an affirmative act of explicit consent to the processing of your personal data).
may also process personal data for the performance of contracts and based on our legitimate interests to ensure that our customers are creditworthy and solvent.

3.Data processing when we contact you

thordata may use your personal data to inform you about our services. thordata may use the email address you voluntarily provide when filling out the waitlist form to notify you of thordata's latest events and new products. We use your consent as the legal basis for providing you with information about newly developed and exclusive products.
If applicable law permits us to contact you without separate consent, we will contact you based on the legal basis of our legitimate interests to provide you with our services.
Please make sure you can unsubscribe at any time by clicking the unsubscribe button in our emails or by contacting support@thordata.com Contact us to opt-out of any marketing-related communications we send you.

4.Legal basis for processing

Our legal basis for processing personal data is the performance of a contract (Art. 6 (1) (b) GDPR). We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. If you would like to delete or modify your personal information, you may contact us directly.
We may save your payment method data so that it can be displayed to you during the checkout process for your future use. In this regard, we rely on your consent as the legal basis for the processing of these personal data (Art. 6 (1) (a) GDPR). You have the right to withdraw your consent at any time without affecting the lawfulness of processing based on consent before the withdrawal.
Your data will only be used for the purposes stated above and will not be shared with third parties outside our organization unless required by law. We may engage third-party service providers (such as Google's Google Meet tool) to assist with interviews. When sharing data with third-party service providers, we ensure compliance with data protection requirements, including compliance with EU-approved data transfer mechanisms such as standard contractual clauses.

Internet Cookies

thordata may use a feature of your Internet browser called a "cookie" to assign a unique identifier to your computer to maintain session state. These short-term cookies are not written to your hard drive and are deleted when you close your browser. This means that not only does your web activity remain private, but your hard drive doesn't run out of memory. Our customizable user preferences feature uses a single cookie, which is stored on your local hard drive. This cookie is used for user-customizable privacy options. thordata does not and will not use cookies to retrieve personal information about you.

Data disclosure

We may share your data with the following third parties: CRM software providers, business development service providers, email and email tracking service providers, online live chat service providers, customer support service providers, web hosting companies, Data analysis service providers, payment service companies and other service providers. In all cases, your data will only be disclosed to the extent necessary to provide the service. If you interact directly with one of our service providers, please refer to the respective provider's terms and privacy policy to learn what personal information it collects and stores.
We may disclose personal data to state, government, law enforcement agencies, courts and regulators where required to do so by law, such as to support an investigation or to respond to official requests, including subpoenas. Such disclosure may be necessary to comply with legal obligations and lawful law enforcement requests, or to protect our rights and interests and the safety of our company, employees, customers or the public.
Your personal information may be transferred to and maintained on computers located outside of your state, country or other governmental jurisdiction where the data protection laws may differ than the data protection laws in your jurisdiction. Please be assured that we will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Data retention

We will retain your personal information for as long as necessary to provide our services and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods should be determined by taking into account the type of information collected and the purposes for which it was collected, bearing in mind the requirements applicable to the specific situation and the need to destroy outdated, unused information at the earliest reasonable opportunity.
We may correct, supplement or delete incomplete or inaccurate information at any time and at our sole discretion.

Security and confidentiality

We use industry standard information, security tools and measures, as well as internal procedures and strict guidelines to prevent the misuse of information and data breaches. Our employees have a duty of confidentiality. We use measures and procedures that significantly reduce the risk of data misuse, but we cannot guarantee that our systems are absolutely secure. If you become aware of any potential data leakage or security vulnerability, please contact us immediately. We will take all steps to investigate the incident, including taking preventive measures as necessary.
Data subject rights
We strive to provide you with a quick way to update or delete information - unless we must retain it for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.
You have the following additional rights granted by the General Data Protection Regulation (GDPR) with respect to your personal data:
✔ Be familiar with your personal data and how it is processed;
✔ Request restriction of the processing of your personal data where the processing does not comply with legal requirements or where there is another legal basis;
✔ Request that your personal data be transferred to another data controller or provided directly to you in a convenient format (this applies to personal data submitted by you and is processed by automated means on the basis of your consent);
✔ Object to the processing of your personal data where the processing is based on legitimate interests, except where there are legitimate grounds for such processing or for the purposes of establishing, pursuing or defending legal claims;
✔ If your personal data is processed on the basis of separate consent, you have the right to withdraw your consent to the processing of your personal data at any time;
✔ If you believe that your data has been unlawfully processed or that your rights related to data processing have been violated, you have the right to contact the relevant data protection authority at your place of residence, place of work or the alleged infringement and lodge a complaint. We recommend that you always contact us ( support@thordata.com ) before submitting a formal complaint so that you can find the correct solution to your problem.

Information Warranty Disclaimer

Notwithstanding the other provisions of this policy, we are not responsible for the accuracy, correctness and security of any information we collect, store and disclose to you or anyone else.
Our policy covers only the use and disclosure of information we collect from you. If you disclose your information to other parties or websites on the Internet, different rules may apply to their use or disclosure of the information you disclose to them. Therefore, we encourage you to read the terms and conditions and privacy policy of each third party to which you choose to disclose information.

Change of ownership

If ownership or control of all or part of thordata changes, including without limitation through acquisition, merger, or sale, we reserve the right to transfer all or part of the user data and public data we store in our systems. You acknowledge that in the event of bankruptcy, insolvency or receivership, we may not be able to control the use and transfer of your personal information.

Changes to this Privacy Policy

This policy may be revised from time to time at our sole discretion, so please review it regularly. Any changes to this policy will be posted on the website. Your continued use of the Services following any such changes will be deemed your agreement to the revised Privacy Policy.

If you feel that your privacy has not been handled in accordance with our Privacy Policy, or if you believe thatyour privacy has been disclosed by anyone while using the Services, please contact thordata at : support@thordata.com Our Privacy Officer should immediately respond Conduct an investigation.